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IT Support Officer - Bondi & Cape Banks (Hybrid Role)

27/08/2024
27/09/2024
Permanent - Full Time
Option of Bondi/Cape Banks/Hybrid
IT

Surf Life Saving is a unique not-for-profit, community cause that exists through community donations, fundraising, corporate sponsorship and government grants. We are Australia's peak coastal water safety, drowning prevention and rescue authority.

This role would suit someone who has completed some IT training or Industry certifications and would like to make a start in the IT industry, or someone returning to the workforce who already has IT experience.

Job Description

Responsibilities
• Maintain and manage Desktop environments. 
• Provide technical support across all computing and room presentation devices, handling inquiries and escalating as needed. 
• Maintain an effective asset register for all IT equipment.
• Oversee Office 365 services and licenses.
• Ensure the smooth operation and maintenance of SLSA applications, providing timely support and troubleshooting to resolve any issues.
• Carry out acceptance testing for changes to SLSA systems.
• Work closely with ICT Manager, ICT Architect, ICT Operations Team Leader, and Senior Systems Administration staff.

Desired Skills and Experience

Skills and Experience:

• Qualifications or equivalent relevant experience in supporting computer systems.
• A current Australian Drivers Licence and a vehicle or access to a vehicle to travel between offices as required, is required for this position.
• Flexible approach to work hours.
• Willingness to participate in an After Hours On-Call support roster.

SLSA Benefits and Culture

SLSA is committed to ensuring all employees have a work life balance within their role. 

• Hybrid working model with opportunities to work from home and from our Surf Life Saving Australia offices.
• As Surf Life Saving is a not-for-profit organisation, you will have access to salary packaging. 

Eligibility

Please note that only applicants with the eligibility to work in Australia will be considered for this role. To be successful, you must hold Australian Working Rights or Australian Citizenship.

Surf Life Saving is an equal opportunity employer, dedicated to creating a fair and inclusive workplace. SLSA values diversity and encourages all qualified individuals to apply for any of our recruitment opportunities.

SLSA ensures a commitment to safeguarding children and young people.

All candidates will be required to undertake a working with children check before commencing work with SLSA.

SLSA provides workplace adjustments for people with a disability.

SLSA reserve the right not to proceed with any appointment.